MailCheap

HelpStart

Getting started

Sign in, set up your newsletter and send your first issue.

Sign in

Sign in with your email address: MailCheap emails you a code to type in. Each code works once, for 5 minutes, so there's no password to remember. On this server, only the addresses its admin allowed can sign in.

Set up your newsletter

The first time you sign in, MailCheap asks four things:

  • Your newsletter's name.
  • What it's about, in one line, under its name on your signup form and website. You can skip it.
  • Who it's from: the name your readers see in their inbox.
  • Whether you have subscribers already, and where they are now.

You can change all of it later in the newsletter's settings.

Send your first issue

The overview page lists these steps until they're done.

  1. Write your first issue. Start a draft from the Campaigns page. It saves as you type. Writing an issue
  2. Add your subscribers. Import a CSV file from the platform you're leaving, or add people one by one on the Contacts page. Importing contacts
  3. Send from your domain. Add its DNS records on the Domains page, then send from an address at it. Sender addresses and domains
  4. Send your first issue. Open your draft, send yourself a test, then send it now or schedule it. Sending and scheduling
  5. Connect your AI agent, if you use one. ChatGPT, Claude, Cursor, Codex or Grok Bot can write, test and schedule issues for you. API and AI assistants

The sidebar lists your newsletter's pages, then your account's, like the Domains page. The button next to MailCheap at its top folds it down to its icons, for more room on the page. Folded, it opens over the page while your mouse is on it and folds back when you move away. To keep it open, click that button again, or the MailCheap logo on a touch screen. Your browser remembers your choice.

While you edit a campaign, the sidebar also folds down on its own to leave the issue more room. The next page shows it open again, unless you folded it yourself.